Customer Centricity Critical And Business Success

Customer-centricity is critical to business success. â€Å"The customer is always right â€Å"is a popular phrase denoting that business direction is determined by its consumers. It is a phrase with which many marketers are familiar, and one by which most successful companies are driven. But why is this seen as a golden key to business success? Lee Carter (2012) argue that the ultimate marketing goal is to fulfil consumer needs and wants in a manner which is better than that of the competition. Being consumer focused in today’s world has to be seen as a complete necessity in order to drive business. Some would say it is a â€Å"licence to practice† (Zairi, 2000). This paper will examine and critically discuss the key elements in understanding why the consumer is your most valuable asset, and why fulfilling their needs is paramount to business success. Fundamentally, with an absence of consumers, a business would not exist. Indeed, the heart of any business model, mission statement, or company goal should be to achieve consumer satisfaction. Therefore, the consumers inevitably become the main focus. Levitt’s (1960) view is that industries are consumer satisfying processes, and not goods producing processes. No matter the nature of the consumer, whether they be an internal (vertical) consumer down the value chain, or a traditional consumer who purchases from a consistent organization, these individuals determine the success of a business. Neglecting consumers at the outset, is likely toShow MoreRelatedMeditech - Case 11660 Words   |  7 PagesEMC2 Delivering Customer Centricity An Analysis Analysis: EMC2: Delivering Customer Centricity This paper is an analysis of the article EMC2: Delivering Customer Centricity; by Thomas Steenburgh and Jill Avery (2011), Harvard Business School. EMC Corporation has had a long and storied relationship with its approach to customer service. For most of the last thirty years, the customer has been front and center in the company’s strategy to achieve the leadership position in the data storageRead MoreCase Study : Ge Health Care1634 Words   |  7 PagesQ.1 Analyze the IT function and its role to the overall business to achieve and sustain its competitive advantage in the marketplace. GE health care has a global reorganization. IT should be considered as one of the most important key factor for their success. GE health care take record of each and everyone their patients records with the help of the technology that was developed during the years. They use a number of IT function for themselves and their patient’s convenience. Here in the belowRead MoreBest Buy Co., Inc. Customer-Centricity4673 Words   |  19 PagesBest Buy Co., Inc. Customer-Centricity Background: The consumer electronics giant, Best Buy, was first established in 1966 with a single location and a staff of three in St. Paul, Minnesota, selling audio equipment targeted at 18-25 year old males. Initially Sound of Music/Best Buy grew through acquisition, expanding to nine locations in the Twin Cities area by 1978. The name, Best Buy, and expanded product line, ranging from audio and video equipment to large appliances, were a result of a â€Å"bestRead MoreTesting And Experimentation Isn t A Buzz Term1678 Words   |  7 Pagesprocedure for critical evaluation carried out to achieve good, measurable results in a short time frame [10]. Most people think of experiments as restricted to chemistry lab or by cross breeding plants in the name of biology, but marketing experiment has been around for a long time, from testing concept stores in various geographies before the product is launched to showing different television curriculum in a particular state at different time for different audience [10]. In order for the business to scaleRead MoreWooquer Case Analysis Essay979 Words   |  4 PagesIndian retail environment, Madura FL’s ability to morph in response to market demands and consumer needs is nonnegotiable. Engaging and managing their workforce is highly important as success within the retail industry is directly correlated to supporting a consistent brand image and providing a superior customer experience. With broadly distributed locations and employee base, it is crucial that consistent standard operating procedures be established and implemented to facilitate their ambitiousRead MoreThe Future of Gen eral Motors Rests in the Hands of Mr. Lutz849 Words   |  3 Pagesthe function of marketing is about satisfying the needs of your customers; developing a brand experience, if you will. Although marketing is an extremely broad organizational function, it’s purpose is to create, communicate and deliver value to its customers while maintaining those relationships in ways that benefit the organization and its stakeholders. Where General Motors has failed is in its ability to connect with their customers. Undeniably, GM has become a company focused on serving itselfRead MoreAnalysis : Web Analytics 2.0 : The Art Of Online Accountability And Science Of Customer Centricity1223 Words   |  5 PagesThe main rationale behind any business is to be successful. Every year we see thousands of new businesses starting, however, only very few of them can actually survive and flourish in this extensively competitive and modern world. Having an excellent idea and a decent plan and executing it effectively will not bring success. Today, success requires more than planning and execution. It is very critical for businesses today, whether small or large; to be linked to analytics and have a thorough understandingRead MoreBuilding A Great Web Experimentation Testing Program1122 Words   |  5 PagesAccording to an article â€Å"Build A Great Web Experimentation Testing Program† of Avinash Kaushik who is the author of Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity, there are 7 recommendations of how to build a successful testing program: 1. First get over your own opinions: If we are running the program it is important that first we get over yourself. If we are going to convince everyone else that testing and validating opinions should be a way of lifeRead MoreOrganizational Intelligence : Intelligence Competency1595 Words   |  7 Pages Organizational Intelligence Competency Rockelle Gardner MKTG 420 Final October 2017 Organizational Intelligence Competency Organizational intelligence as a competency is a critical skill that is used to determine the organization s activities. These competencies are included in various aspects of the company to ensure that there are profitable activities carried out in a way that ensures they make progress. With an instructional way to tackle the needs of the company and its instrumentalRead MoreAmazon - International Expansion of an E-Tailer1199 Words   |  5 PagesInternational Expansion of an e-tailer „We seek to be Earth ÃŒ s most customer-centric company for three primary customer sets: consumer customers, seller customers and developer customers.† The story of Amazon.com is a marvelous successful one. A company ÃŒ s biography which since the foundation in 19941 (followed by webpage launch one year later in 19952) became the world’s market leader in e-tailing by fully focusing on customer satisfaction and consequently aligning all organization activities

The Stranger - Meursaults Trial Essay - 1020 Words

After only a few days of trial, the jury in The Stranger declares that the main character, Meursault, is to be executed by guillotine in the town square. The trial and its verdict are one of the important parts of the novel, as Albert Camus uses them as a metaphor to summarize the two main tenets of absurdism. Camus uses the trial and persecution of Meursault to express his belief that the justice system is flawed because of his absurdist ideals that truth does not exist, and human life is precious. In order to reform the justice system, Albert Camus believes that capital punishment needs to be abolished. The trial portrays the absurdist ideal that absolute truth does not exist. This ideal destroys the very purpose of the trial, which†¦show more content†¦All the facts the prosecutor presents are valid and true, though unrelated to his case. From the prosecutors point of view, Meursault is a â€Å"monster, a man without morals† (96). Even Meursault agrees that what he was saying was plausible (99). The reader, who knows all of Meursault’s thoughts, knows how absurd the prosecution’s accusations are. Throughout the trial, Camus explains that perception means everything, and there is no absolute truth. The conviction of Meursault represents another main point of absurdism, that life is precious. It only takes forty five minutes for an entire jury to unanimously decide to send Meursault to the guillotine, which is unreasonable. Camus is trying to point this out as one of society’s wrongdoings. The prosecutors argument had appealed to the jurys emotions and society’s standards rather than reason. If the jury had not felt the emotions that were supposed to influence their decision, the prosecutors argument would have seemed completely irrational. In a rational world, Meursaults emotions regarding his mother or her funeral would not have influenced his verdict. Meursault commits a crime against an Arab, while Raymond, who had also done so earlier in the book, did not get into any trouble. He would still be found guilty, but only for the crime he committed. This would have definitely lightened his sentence; however, Meursault is sentenced to death. Camus proves the courtâ €™s hypocrisy and shows how humanShow MoreRelatedEssay about Absurdism in The Stranger by Albert Camus1271 Words   |  6 PagesThe Stranger by Albert Camus focuses largely on the concept of absurdism. Camus uses family and personal relationships, or the lack of it thereof, to show the isolation that the main character, Meursault, undergoes in the novel and it’s effect on him overall. Camus utilizes the protagonists’ character development as a tool to further his plot of the novel. The absence of family and personal relationships tied in with the particular recurring topics of the novel are crucial in both the developmentRead MoreNonconformity and Its Effects728 Words   |  3 Pageswho walks the path most would be unwilling to take. One such individual is Meursault, the nonconforming protagonist in Albert Camus’s The Stranger. In this critically acclaimed novel, Camus carefully develops Meursault’s nonconformist character and explains how that pers onality causes a series of events that ultimately ends in Meursault’s death. Meursault’s emotionless behaviors clearly reveal his nonconformity to society. For example, Meursault could never express any sorrow over his mother’sRead MoreThe Stranger By Albert Camus1391 Words   |  6 PagesThe Stranger â€Å"The Stranger,† written by the Algerian writer Albert Camus, is a novel about Meursault, a character who’s different and even threatening views on life take him to pay the highest price a person can pay: his life. This was Camus’ first novel written in the early 1940’s, in France, and it reflects the authors belief that there is no meaning in life and it is absurd for humans to try to find it places like religion. The main themes of the novel are irrationality of the universe and theRead MoreThe Outsider by Albert Camus Analysis of Themes672 Words   |  3 PagesThe Irrationality of the Universe Though The Stranger is a work of fiction, it contains a strong resonance of Camus’s philosophical notion of absurdity. In his essays, Camus asserts that individual lives and human existence in general have no rational meaning or order. However, because people have difficulty accepting this notion, they constantly attempt to identify or create rational structure and meaning in their lives. The term â€Å"absurdity† describes humanity’s futile attempt to find rationalRead MoreThe Stranger By Albert Camus1345 Words   |  6 PagesAbsurdism is a philosophy based on the belief that the universe is irrational and meaningless and that the search for order brings the individual into conflict with the universe. Albert Camus’s novel The Stranger is often termed an absurdist novel because it contains the elements of Camus’s philosophical notion of absurdity. Mersault, the protagonist, is an absurd hero that is emotionally detached and indifferent form society . Neither the external world in which Meursault lives nor the internal worldRead MoreThe Stranger by Camus1492 Words   |  6 PagesChristine Walsh Mr. Adams Period 7 AP Language Composition September 17, 2012 â€Å"Everything is true and nothing is true!†: Meursault’s Plague with Human Absurdity in Camus’s The Stranger In accordance with natural human behavior, we feel as though for every action there is a reaction, as well as a reason. We vie to inject logic inside our world because to accept the idea that there is not rationale for anything, including our own existence, is unthinkable. This idea that we unawarely manufactureRead MoreCharacter And Role Quote And Inspector Of Meursault1330 Words   |  6 Pagesthey weren’t dripping off. They spread out and ran together again, leaving a watery film om his ruined face† (Camus 17-18). This is part of Meursault’s description of Maman’s funeral procession. It shows how grief-stricken Pà ©rez is and serves to highlight the close emotional relationship he had with Maman. Thomas Pà ©rez is often seen as a foil to Meursault’s stoicism because of the nature of his close relationship with Maman. The director of the old folks’ home called the two â€Å"inseperable,† and paintingRead MoreEssay on The Caracter of Meursault in The Stranger (The Outsider)1136 Words   |  5 PagesThe Caracter of Meursault in The Stranger      Ã‚   Albert Camus The Stranger is a startling novel at worst and a haunting classic at best. Camus presents a thrilling story of a man devoid of emotion, even regarding the most sensitive, personal matters. The main character, Meursault shows no feelings after the death of his mother, during his romantic relationship with Marie, or during his trial for the murder of an Arab. Meursault never shows feelings of love, regret, remorse, or sadnessRead MoreThemes of The Stranger by Albert Camus1439 Words   |  6 Pages Is there any logical meaning of living? Is life worth living? These are the main questions that Albert Camus attempts to answer throughout the novel The Stranger. Albert Camus is a French-born Algerian who lived through the conflict between the French and the Algerians in the mid 20th century which later erupted into a formal war. Camus won nobel prizes for his writing, which delineates many philosophical ideas. Meursault, the main protagonist of the novel, lives life as a physical being and showsRead More Essay on Camus’ The Stranger (The Outsider): Meursault’s Indifference1455 Words   |  6 PagesMeursault’s Indifference in The Stranger (The Outsider)  Ã‚   The language in The Stranger (The Outsider) is strikingly simple. The sentences are molded to fit their function. They state what Meursault, the narrator believes. More importantly, their structure conveys Meursault’s feelings. His feelings are a prominent focal point of the novel. With all of the varying emotions and feelings he has throughout the story, there is one general term that can be applied to them all: indifferent. Meursault

Effects of Divorce Free Essays

This can cause children to have many social problems as they start to get older. Most boys that are raised by single mothers are likely to end up going to prison. Young girls that have parents who are divorced will more likely start having sex at an early age. We will write a custom essay sample on Effects of Divorce or any similar topic only for you Order Now Divorce is also listed as a social symptom because it is the representation for other couple related problems. An example can be how people are a lot greedier in today’s world and prefer riches over family values. Like the man who would stay home to drink all night and ignore his family. Or a woman who constantly heats on her husband because he works too much. Our current society does not understand the true importance of family, children, and marriage itself. Divorce would mainly be an excuse for people who are trading off the things that can really fuel a couple’s love. Being distracted and won over by material things does happen in real life, like a similar situation you would see in movies. Some Of these negative factors can include: Sex with complete strangers Obtaining over-expensive vehicles and houses Obtaining money and valuable, cosmetic items Illegal drug abuse and drug marketing Many married men and women have had affairs outside of their marriage. Women would usually tend to have a deeper, emotional connection with the person they love, and are more likely to have an affair on the side. This is because they might be feeling lonely or are looking to fill that empty emotional feeling. Men may have more motivations sexually and are less likely to have an emotional bond with a different partner. Cheating may not be the leading cause of a filing divorce, but it can completely destroy a marriage. The biggest reason for married couples to split up with each other s because they are not compatible at all. When couples feel they are incompatible, they will have trouble finding an appropriate way to communicate with each other. Most married couples do not discuss cheating if they suspect one Of doing such. Stress and anxiety are one of the main factors when one has suspicions and fears their mate is being unfaithful. Children may or may not be the cause of a divorce. For them, a divorce can be upsetting stressful, and very confusing if they re younger. This is part of the reason divorce is listed as a problem. It will always have a negative effect n any surroundings, especially the children. At any age, children may feel anger at the idea of their parents being split up. If one was a parent, they can make the process for their kids a lot less painful. Helping their children to cope with divorce will give good stability in the household. Attending to the needs of one’s child with a positive and well-mannered attitude can also help them cope. The process will be difficult by default, but this would help the situation. Marriage can be one of the most beautiful things in the world. But with the competitiveness and time restraints in today’s society, keeping up with a arraign will become rather difficult. Many couples will go through plenty of obstacles to make sure that their relationship will remain in a good state. Married couples that are aged between 20 and 30 seem to find divorce as their only solution. They are not as patient as older couples. They would choose not to wait for their relationship to grow and hopefully prosper. Younger couples expect for their relationship to be perfect, which is never possible in any type of marriage. There will always be problems, from the smallest issue to the biggest. A trend in the United States is that the younger peoples have a lot of impatience and high expectations, which eventually leads to a divorce case. The number of cases in this country have been at an increase. Usually the couples would choose to walk out on each other rather than having an argument. This lessens the effect their divorce would have on other surroundings. Couples that live in a fast paced environment will not have enough time to spend with each other. Having enough time to spend together is a very important part in keeping a new relationship strong. Marriage eventually comes with its own issues and these issues can be fixed with proper immunization. New, younger couples tend to work long hours which invades any free time they might have. Couples that have challenging careers will spend more time working. Having financial independence can give one a snobby type of ego. But if both people in the relationship have good financial independence, they will eventually realize that money cannot fix what is missing in their marriage. Patience is one of the main factors in keeping up with a working marriage. These relationships are not supposed to be run by only one individual. Couples must work with each other to turn their lifelong journey into a happy, lathe, and successful one at that. Having a good understanding about the value of marriage will benefit both sides of the relationship, rather than treating it as if it was another day on the job. No two people are going to be like each other. And any possible fight that a couple will have does not mean it is the beginning of the end of their marriage. Communication is one of the best keys in having a strong marriage, or any relationship actually. Couples fail to realize that they need to treat their marriage as their top priority, and to take time out of the day for one on one communication. Divorce should to come in the picture at all if younger couples were to spend more time with each other, especially before they choose to become officially married. If there was not any form of good communication beforehand, then they will find it a struggle to have more romance or attraction to each other after marriage. In cases where divorce might possibly be the solution, both sides of the couple should think about their possibilities. If one’s spouse is not responding or communicating, then one needs to talk to themselves about the issue. Sometimes it is more efficient to think about how the problem in the arraign started. New ideas might come to life if one figures out any possible solutions to save the marriage from a divorce. This would only help if one really seeks to save a problematic marriage. Honesty can come a long way and if one isn’t honest with themselves, how will they be able to fix anything? Marriages will require a large amount of time and nourishment in order to stay healthy until the final day. Love has brought two people together, and it should be able to stay that way. Once the end of the day hits, no couple wants to be walking away from each other. There is a common assumption that one argument between couples in most marriages will end it. The reasons for the argument can usually be unimportant issues. Research has shown that over half of divorces have ended marriages where there was little to no sign of abuse. Time after these marriages have ended, the children involved were having their own side of troubles. Struggles in school Being bullied Lower grade point averages Depression and anxiety Anti-socialism These are especially common in children from marriages that have little to no problems. A divorce for the smallest issue or no issue at all can be vegetating to a child. They would not understand why divorce has come into their home if they did not see any problems with their parents. There will be times where divorce is the necessary solution to a problem. If this does happen, it would be better for the kids not to lose their relationship with both parents. It would also benefit them if they were not to be dragged down into the parents’ never ending fights. Usually when the parents talk to their children, they would list how the divorce would be a good thing and will be good for everyone in the family. This only shows what the parents want ND will not let the children voice their own opinion on the matter. The debate on whether divorce is a solution or just another problem in marriage has been gong on for a long time. The debate is between adults, for adult couples, on determining the point of view of an adult marriage. Children have not been able to say what they think or how they feel. Children from a supposedly good divorce have developed worse behaviors than before. The children that have come from unhappy and slightly problematic marriages have better behavior. But that does not excuse the stress that has been put pony them. A situation like this causes children to grow up too fast and may be susceptible to divorce as they become older. Since parents would technically share the child in terms of living with each parent for a set amount of days, they would feel more stressed out. The child practically has to travel between two completely separate worlds, which involved different rules to live by and the stature of the parent. I personally have a friend who is very close and dear to me, with a similar situation. Her parents have had multiple issues and I have witnessed them myself. They are not divorced, but the idea of divorce has come up in their conversations. With the husband constantly working and being lazy once he comes home, the mother is always doing the chores around the house. There are three kids in the house, which now they are older and have become a lot more mature. My friend in particular had to grow up at a very fast rate because of her mother being sick, and her father being away on a business trip. She had to take over the parent role for her younger siblings and I notice this has taken an effect on her. She has then become over-protective of her Emily, and sometimes protective of me but see it as her being a good friend. Today, the family has become healthier and the parents are still together. Divorce in the end is all of the above; a solution, a problem, and a symptom. Certain couples will have their own way of handling their issues. Abusive couples may require divorce as a major solution. Younger couples should learn how to cope with their issues rather than taking the easy way out. In my friend’s case, divorce was merely a temporary symptom. Couples fail to realize that blaming the problem on each Other is what Starts it. The problem n marriage comes from within. How to cite Effects of Divorce, Papers

Kozol Amazing Grace free essay sample

Kozol Reaction/Analysis Paper After reading Jonathan Kozol’s Amazing Grace, two main topics stood out to me. The first topic that stood out to me was power and the affects of power. The second topic that stood out to me was the major socio-economic class differences that exist between the rich and the poor. Using the course reading from Miller and the two course readings from Mantsios, I will further analyze and examine these two topics from Kozol’s Amazing Grace. To begin, let’s see how Kozol’s Amazing Grace relates to Jean Baker Miller’s â€Å"Domination and Subordination†. Miller focuses on dominance and subordinates and how the dominants are the superior ones with all of the open power and authority and the ones who determine the ways in which power may be acceptably used (Miller, 112). She refers to subordinates as inferior and powerless and the group that has to concentrate on basic survival (Miller, 113). The dominant ones in Amazing Grace are the political leaders of New York City because they are the ones with all the wealth. For example, Mayor Rudolph Giuliani plans to cut back sanitation and inspection services and programs for children and teenagers as well as a variety of other services relied on by poor people such as drug-rehabilitation programs, programs that help hungry families in obtaining food, and the cancellation of AIDS services to 600 children and 16,000 adults (Kozol, 100). When one has all the power in their hands, they can control economic and social situations and put it in their favor just like the political leaders of New York City did. They used the cuts to create a $150 million dollar school in the rich area and to build a prison. The poor, being so powerless that they are, have no other choice but to accept it. They are expected to â€Å"look at what is there and take advantage of it† (Kozol, 101), when in reality nothing is there for the poor to take advantage of. The way power is used by the rich is 2 one of the main contributing factors as to why places like Mott Haven are so bad. If the rich raised their own taxes by a little bit, they could solve many of the problems that exist in these poorer cities. This goes to show that the rich don’t care about the poor. The rich are just trying to maintain their reputation and power by staying on top. This is a classic example of dominance and subordination that Miller describes. Furthermore, Gregory Mantsios’ article about media also shows a lot about power and what gets put out in the social media and what doesn’t. Mantsios states those who control the mass media are of the upper class and that is why there is hardly any media coverage of the poor and lower class (Mantsios, 617). The upper class blames the poor for being in the situations they are in and for the problems they are enduring (Mantsios, 613). He goes on to say that what gets put out with mass media about the poor is often distorted and misleading and that the news media ignores the poor (Mantsios, 610-611). This is shown perfectly in Amazing Grace. The radio portrays the poor as being from a â€Å"different species† (Kozol, 41-42). The media is quick to judge based on one crime. When one crime is committed, suddenly all blacks and Hispanics are considered as bad and dangerous people, that â€Å"no amount of food stamps†¦no amount of punishment†¦will help the situation† (Kozol, 41-42). Only the bad things about the poor get put out in the media. However, stories of a little boy dying in front of a building or from a broken elevator aren’t important enough to make it in the media. On top of that, the victims get blamed because of lack of security and maintenance inspectors. Mrs. Washington states, â€Å"I rarely hear the people on these TV panel talk about ordinary things as never getting a night of good deep sleep because you’re scared of bullets coming through the window from the street† (Kozol, 180). The media misrepresents the South Bronx when they headline â€Å"A South Bronx Renaissance† (Kozol, 190). They give false hope saying that new plans are being into place when the truth is these plans are hardly ever completed and if they are completed, it isn’t done well. The main 3 problem lies with upper class controlling the media and how they depict in the media that things are good. Instead of talking about the real problems, they selfishly focus on problems of their own. They are afraid that they will lose their power if they include stories of the lower class in the media. A huge reason as to why the poor struggle and are so powerless is ecause hardly anyone knows to what extent the poor are suffering on a daily basis in places like Mott Haven and the South Bronx. In â€Å"Class in America† by Gregory Mantsios, Mantsios focuses on class differences and how these differences have a profound impact on the way people live (Mantsios, 184). He focuses on the positive correlation between education and socio-economic status as well as class standing and life expectancy. He goes on to say that our economic system is the reason the rich are rich and the poor are poor (Mantsios, 188). These points all directly relate to Kozol’s Amazing Grace. The poor lack all opportunities to be successful. They lack proper education and health care to live a long, successful life. The poor don’t get a proper education. Most teachers aren’t even certified to teach. Being uneducated, the people of Mott Haven and the South Bronx turn to drugs as a sense of relief. Their living conditions lead to many health problems including AIDS and asthma. They can’t even seek proper medical attention because all the hospitals are overflowing and too expensive. The poor didn’t choose to live in these conditions. They were born into it and America’s economic system being the way it is will not help the poor. They are stuck and left to hope and rely on God that things will get better. Not having the proper education and health care strips away any opportunity or hope for the poor. Thus, they will be at the bottom of the social hierarchy. The rich, on the other hand, having proper education and all will be at the top of the social hierarchy, thus being more successful than the poor and having a longer life span as well. Lack of education and being of the lower class means you will not make it in America and this is demonstrated throughout the novel and supports Mantsios’ points. Works Cited Kozol, Jonathan. Amazing Grace: The Lives of Children and the Conscience of a Nation. New York: Crown, 1995. Print. Mantsios, Gregory. Class in America 2009. Race, Class, and Gender in the United States. New York: St. Martins, 1992. N. pag. Print. Mantsios, Gregory. Media Magic Making Class Invisible. Race, Class, and Gender in the United States. New York: St. Martins, 1992. N. pag. Print. Miller, Jean Baker. Domination and Subordination. Race, Class, and Gender in the United States. New York: St. Martins, 1992. N. pag. Print.

King Lear Essays (286 words) - British Films, Films,

King Lear In the King Lear play, Shakespeare creates many conditions in which humans live in the world. The main characters in the play are used to portray Shakespeare's ideas. One of these ideas which Shakespeare is trying to portray is evil between the characters and in the world which are emphasized throughout the play. The evil, created by humans, is outweighed by good in the world of King Lear. Evil was created by humans who decided to do wrong to others. Duke of Albany, said that all evil people will be justly punished (ACT V, iii, 303). Albany indicated that it is the people who caused evil and people decided to do evil, not gods. Lear believes that since Edgar is out on the heath he must have given everything to his daughters as well (ACT III, iv, 62ff). Since he believes that Edgar gave everything to evil Lear must believe that people are the cause of evil. It were Lear's daughters who decided to do wrong to Lear and it was Lear's fault in giving away all of his land. Si ughters are the humans in the play, it is the humans who caused the evil and Lear believes that humans were the ones who created evil. Edgar, is another character in the play who believes that evil is caused by humans and not the gods. Edgar said, "The gods are just, and of our peasant vices make instruments to plague us" (ACT V, iii, 169). Edgar clearly says that the gods are right and it is the people who are responsible for promoting evil in the world. It is us who make the instruments necessary for evil to spread and plague the world. In the world of King Lear many characters believe evil was caused by the people and not by the gods.

Martin Brian Mulroney Essays - Brian Mulroney, Free Essays

Martin Brian Mulroney Essays - Brian Mulroney, Free Essays Martin Brian Mulroney Martin Brian Mulroney became the 18th prime minister of Canada on September 17, 1984, after his party, the Progressive Conservatives won the greatest parliamentary victory ever in Canadian history. Mulroney was born in 1939, the son of an electrician, in the paper mill town of Baie Comeau, Quebec. Mulroney attended a very strict military type all boys school until the age of 16 when he entered Saint Francis Xavier University in Antigonish, Nova Scotia. There he earned an honor degree in political science. While at St. FX he was active in on campus politics. During his first year he became a member of the youth wing of the P.C. Party of Nova Scotia. Before he graduated he was to become the Prime Minister of St. FXs famous mock Parliament, a position that had been held for years by Liberal students. After graduation he studied law at Dalhousie in Halifax and later at Laval University in Quebec, from which he graduated in 1962. It was during these years in Quebec that Mulroney became known as the life of the party. He frequented most Montreal nightclubs and was quite a ladys man. Mulroney also became a slightly more than social drinker. After becoming a lawyer in 1965 he joined a prestigious law firm known as Cate Ogilvy, later becoming a partner in that firm. In May 1973 at the age of 34 he married a beautiful 20 year old Mila Pivnicki, daughter of Yugoslav immigrants. The Mulroneys would go on to have three children. Mulroney worked energetically for the Progressive Conservative Party as a young lawyer, serving on the party's finance and policy committees and on its 1968 and 1972 campaign committees. He first came into the public eye in 1974 as a member of the Cliche Royal Commission, which investigated corruption and violence in the Quebec construction industry. Also involved in this commission was Mulroneys friend and future Quebec premier Lucien Bouchard. Although Mulroney had not yet held public office, he ran for election as Conservative leader at the party's 1976 national convention. He waged a vigorous and expensive campaign but lost to Joe Clark after being critisized as the Cadillac Cantidate for spending so much money. Following this failure, Mulroney became very depressed and bitter. This was a very bleak time in his life. His drinking and his tongue often got him in trouble. During this period he would often attend social events, get very drunk, and make an ass of himself. He took the Leadership loss very personally and it almost ruined him. A few years after taking the job of President of the Iron Ore Company of Canada in 1977 he decided that he would clean himself up. He went to special Alcoholics Anonomous meetings for famous people who didnt want the world to know they had a problem. After this time in his life he almost never had a drink and never repeated his drunken outbursts at any social functions. During his years a s a corporate executive, Mulroney remained active in politics, taking every occasion to increase his visibility among the public and to gain support from within the party for his upcoming leadership bid. In 1982, because of an economic depression, the Iron Ore Company of Canada was forced to close one of its mining and milling towns in Quebec. At first this appeared to be a disastrous political setback for Mulroney. However, he turned it into a public relations triumph by making the people of the town in question believe that there were other alternatives when there were none and by negotiating generous settlements for the workers who had lost their jobs. This earned him respect and won him general support and his reputation as an expert labor lawyer and industrial relations specialist was enhanced. After the election most of his promises were shown to be false hopes but by that time the people had already decided. In mid-1983 Clark's leadership of the Progressive Conservative Party was being questioned, forcing him to call a national party convention and leadership review. Brian Mulroney was again a candidate, and he campaigned more shrewdly than he had done seven years before. He actually had been paying people to ruin Clarks chances

American History reconstruction Essay Example | Topics and Well Written Essays - 250 words

American History reconstruction - Essay Example The next mentionable event in the Reconstruction era was the Wade-Davis Bill in 1864. Republican dominated Congress passed it declaring that Southern States should be run by military governors and Secession and Slavery would be outlawed with the consent of the fifty percent of a state’s voters. Congress passed the 13th Amendment and established the Freedmen’s Bureau in order to provide the formers slaves and black communities with the opportunities of education, employment, medical service, and economic facilities. Indeed the Republican dominated Congress’s attempts complementary ones to a great extent, though they were more stringent and punitive than Lincoln. Reconstruction under Johnson’s Presidency took the same course that Lincoln started. But President Johnson’s lack of foresight made Reconstruction less effective. Consequently the Congress passed the 14th Amendment in order to protect Black people’s civil right and full citizenship in 1866 and the 15th Amendment in order to give constitutional protection to black suffrage in 1870. But along the passage of time, the reconstruction zeal began to wane.

Who Owns History The Texas Textbook Controversy Essay - 1

Who Owns History The Texas Textbook Controversy - Essay Example The question on how history should be taught was brought to the limelight by the state of Texas. The Texas State Board of Education, in charge of the state’s curriculum, approved several controversial changes to be made to the textbooks in schools. The changes were included in the economic, social studies and history textbooks. These ‘improvements’ made by the education board emphasizes the Christianitys influence in the founding of America (Hutchins et. al. 652). The changes downplay the role of liberals and highlight the influence of conservative groups in American history. These changes, for the Texan board, seem minimal with no consequences on the American history, but the opposite is true. These small changes and tweaks in their curriculum seek to re-write the American history significantly for the students in Texas. Furthermore, the state of Texas is among the country’s biggest purchasers of History textbooks. This means that the changes in the Texan curriculum will slowly reflect in all schools throughout the country. They exclude the influence and existence of Thomas Jefferson, one of the country’s founding fathers. The Texan board excludes his influence on the Declaration of Independence and other vital legislation (Hutchins et. al. 653). Jefferson is not the only culprit of the Texan board; they further scrap off presidential runs of Ralph Nader and Ross Perot in their history books. There is a complete exclusion of the roles of Latinos and other races in America History. The changes implemented in the Texan History textbooks are endless, but it is heavily characterized by the conservative Christian influences. By changing and rewriting history of the state of Texas, the Texan board rewrote the world’s history. These changes made by the Texan board question the legitimacy of history and the appropriate way of teaching the subject. It is a universally accepted

Terrorism Essay Example | Topics and Well Written Essays - 1000 words - 5

Terrorism - Essay Example ook place at a railway station in Kunming where it is reported that a group of assailants emerged and started attacking passengers at random with swords and knifes regardless of age. Such incidences of random attacks have been on the rise in various regions of the world and this is regarded terrorism. However, police showed up and neutralized the threat where 4 assailants were killed and one apprehended. Reports came later on that the rest of the assailants were arrested moments after the attack. It is believed that the attacks were as a result of the group’s inability to leave the country. After several attempts to leave, the group grew desperate hence the attacks on innocent civilians. Motives of departure are quite unclear since some claim it was to participate in jihad activities while others claim the group was running from fears of being arrested by police. Nevertheless, whatever the reason there is no moral justification for attacking innocent civilians and this should be regarded an act of terrorism and those responsible ought to face the law. Terrorism has quite received significantly many definitions with scholars across the world debating on the real meaning of terrorism. The sparked confusion can arguably be attributed to the fact that even those responsible for committing attacks do not consider their actions acts of terror. Furthermore, increased rise of significantly many groups linked with violent attacks has sparked further confusion as to what ingredients really constitute terrorism. For instance in the modern day there has been increased rise of rebellions in different parts of the world most of whom use violence to pass their messages. As a result there is really a thin line between terrorism and rebellions and times the term terrorism is used to refer to violent rebellions. However, it is almost obvious that whenever the term is used it refers to attacks on innocent civilians regardless of the justifications given by the perpetrators. The

Information System Analysis On Hdfc Bank

Information System Analysis On Hdfc Bank As part of the RBIs liberalization of the Indian Banking Sector in 1994, The Housing Development Finance Corporation Limited received an in principle approval to set up a bank in the private sector. The bank was registered as HDFC Bank Limited, in August 1994 at Mumbai, India. HDFC Bank commenced its operations as a Scheduled Commercial Bank in January 1995. HDFC is one of the Indias premier housing finance company and it experiences an impeccable track record in Indian market as well as internationally. overview HDFC Bank provides a wide range of financial products, assistance and services to its more than 18 million customers across various hundreds of cities in India using multiple distribution channels including ATMs, phone banking, mobile banking and net banking. HDFC Bank is a dynamic bank, with a young and zealous team determined to achieve the vision of becoming a world-class Indian bank. The business philosophy is primarily based on four core values Customer Centred, Operational Excellence, Product Leadership and People. With the belief that the ultimate identity and success of the bank will reside in the exceptional quality of our people and their extraordinary efforts, the bank is proving to do exceptionally well. As on the year ended March 31, 2010, the Bank had a total income of Rs. 19,980.5 crores and net profit of Rs. 2,948.7 crores as against Rs. 19,622.9 crores and Rs. 2,245.0 crores respectively in the previous year signifies the growth and scope of the bank.The bank has three principal business sectors: 1.retail banking, 2.wholesale banking and 3.treasury operations. vision and mission HDFC Banks mission is to be a World Class Indian Bank, maintaining high standard against international standards, putting forward best practices in terms of product offerings, service levels, technology, audit compliance and risk management. The main objective is to continue building excellent customer franchises all across distinct businesses so as to be the best provider for target retail and wholesale customer segments, which will result in healthy profits, consistent with the Banks risk appetite. HDFC Bank is dedicated to do these while also ensuring the upmost levels of ethical standards, integrity and regulatory compliance. Business strategy: Increase the market share in Indias banking and financial services sector by a disciplined growth strategy aiming at balancing quality and growth in profitability. Enhance its technology and open saleable systems in order to deliver increased number of products to increased number of customers and to hold operating costs; Maintain high standards through credit risk management; Develop more and more innovative products and services that attract its targeted audience and address inefficiencies in the Indian market; Develop products and adapt to services that reduce its cost of funds; Aim at healthy earnings growth in financial segment with low volatility. Infrastructure and Operations Profile HDFC Bank was incorporated in August 1994, and, currently has an nationwide network consisting of 1725 Branches and 4232 ATMs in 779 Indian towns and cities. Refer figure 1. HDFC Bank in India operates on the following basic segments: Personal Banking: Includes all financial deals between a commercial bank and an individual. Wholesale Banking: Includes all sorts of financial dealings within Corporates, medium and small Enterprises, Financial Institutions and Trusts as well as the Government Sector. NRI Banking Includes personal banking relations with the Non Resident Indians. HDFC Bank has been recognized, felicitated and awarded by a number of organisations. MANAGEMENT INFORMATION SYSTEM The Banking sector is pretty much used to the concept and implementation of Management Information System since decades. Earlier during the start of 1980s the term MIS was used for the mainly making reports and to analyze the data.. This was then send to Top management, and decision were taken by them accordingly. Management of Information system is really benefitial during taking decisions and is a collected result of both- Data mining and Data Warehousing. Refer figure 2 for benefits of MIS. INFORMATION AND COMMUNICATION TECHNOLOGY ARCHITECTURE: Hub And Spoke Architecture The head quarter of HDFC is located in Mumbai. It has a network based IP which is centralized and the branches are spread across the nation and is connected to the main data centre at Chandvilli in Mumbai. Maharashtra. Network: A regional hub is defined such that the branches are categorized under different regions each having its regional hub. At the main region, the different branches coming under a single location are connected to the hub. These are then further connected to the central data centre using pipes having bandwidth of either 2 Mbps or 64 Kbps.There are two hubs instead of one. In a matter of years to come, HDFC Bank has decided to put connections with the feature of built-in redundancy in the network itself. Like, Madras could be connected to Bangalore and Kolkata, with all three of them being connected to Chandivili. Therefore, if the Kolkata-Chandivili link fails, then Kolkata will use the Madras link to connect to the Chandivili data center. VSAT solutions is used for networking. Servers The bank uses SCO Unix and MicroBanker from i-flex solution. With an increase on number of Banks branches, it became necessary to consider Unix/RISC operating systems instead of an Intel Unix platform, and thus the bank selected the Sun platform. Presently the bank is running its application on a Sun platform. As there was a rise in the volume of transactions, the total number of branches as well as the number of users has resulted in up-gradation of the hardware platform also.The database used is DAS and network SAN. Banking applications The software used by the bank for corporate and retail banking are different. The reason for this is that there was no package which could cater to both the domains. For the corporate sector HDFC Bank used MicroBanker after Flexcube. The Flexcube UBS uses a Compaq Alpha box-GS160. It also uses SAN solutions from Hitachi Data Systems. For the retail sector, the bank uses an offering from i-flex solutions : Finware. There were no issues faced by the bank regarding migration as the products they used were easily upgradeable and were usually supplied by the same set of vendors. The vendors also ensured that the programs that they were supplying had the feature that could conveniently help in migration or upgradation. Storage The bank currently using SAN technology, but they may have to consider NAS technology in the future. This calls for huge investment as various areas such as backup, disaster recovery need to be addressed. The bank has to store data according to the RBI guidelines for seven years, and as it is not necessary to store the data on the net-the bank uses tapes for off-line storage of data. The bank anticipates storage costs to decrease, and bulk purchases would be economical. Disaster Recovery setup The approach is that is needed to protect our data first as the basis for a business continuity plan. The disaster recovery site of the bank is located in Chennai. The data which is tored at the main site is also replicated in real-time online at the site in Chennai as well. Servers store the data at the site of DR and constant replenishment takes place. Incase of any disaster , the data is replicated and is available to use. Hence , both the bank and the customer have a feeling of security. BANK : HDFC BANK Vendor NCR: To provide Cheque Clearing solutions to cheque clearing operations department About NCR: (Refer figure 3) NCR is one of the prime leading vendor of payment and image processing solutions. Its core objective is to assist the financial institutes and companies to deliver products incorporating innovation in the constantly changing scenario of payments. The solution enables transaction with references to items to be captured digitally centralized or distributed to ATMs, branches, processed, archived and exchanged. These solutions are built with intensive knowledge and consulting and analysis by experts, integrated with a full range of high quality imaging transports and ATMs, and supported by a wide range of global customer services.. Other solutions included are like the cheque image processing, image storage and the retrieval, cheque and document imaging software etc. CHEQUE CLEARING PROCESS (INDIA): (Refer figure 4 and 5) The advent of the clearing process takes place with the cheque being deposited in the bank/branch from where it is drawn. The delivery of the cheque takes place to the specific branch or bank. Then the cheque is sent for payment if there are funds available and if the banker is convinced that it is genuine. In case if the cheques are left unpaid, they are returned to the present bank through another clearing which is known as Return Clearing. Signature Verification System (SVS): Refer Figure 6 The Signature Verification System further strengthens the entire process of verification by complete electrification of the whole process. By taking the image of the signature cards, the operators now can have direct access to the stored image of the cheque as well as signature card ,during the time of verifying cheques. The end result is that the entire process of cheque signature verification is carried out at a faster rate, also being more accurate as well as cost-effective compared to that of any other manual process. CONCLUSION: A management information system is a process which necessitates the manager with the information required to manage an organization efficiently and effectively. MIS is considered an essential component of effective and reasonable business decisions. The report concludes that Management Information System is par beneficial to the Banks for its transaction. We have seen the cheque Clearing Process and the involvement of IT for the same.IT contribution to banking Sector has really facilitated fast communication and real time networking. The Signature Verification System ensure the security and thus maintains the faith of the customer. Thus, the degree of customer satisfaction is enhanced. Comment on the HDFC Bank HDFC Bank has done exceptionally well considering its enthusiasm in MIS. Along with NCR it has received many award for preforming excellent. IT has been falicitated with the Multi-Channel Capability award for using the NCR APTRA eMarketing solution by NCR. IT facilitated the customers; communication via email,mobile services etc. It has also received the best ATM Installation and Management Solution award for HDFC Bank adapting to the NCR APTRA eMarketing solution to enhance customer service, reduce ATM transaction times and operating costs, and increase new revenue channels through its ATM network. Thus, establishing such IT infrastructure has reduced cost of paper for letters and faster access to the services available. It has also enhanced the customer experience. But, a lot more can be done on security which can again expand the applications for the customers and will built a sense of trust for the same. REFERENCES 1. www.hdfcbank.com 2. www.scribd.com 3. www.ncr.com 4. www.banktech.com 5. www.rbi.org.in 6. wiki.answer.com

Acupuncture Essay -- essays research papers

Acupuncture A Chinese medical technique; acupuncture is a medicine originating in the orient over four-thousand years ago. Used primarily for pain relief, but also in curing disease and general health improvement. Oriental Medicine views (illness and pain) as an imbalance of one's energy. With Acupuncture the energetic balance can be restored, thus helping the body to rid itself of disease. Often illnesses can be diagnosed and treated at an early stage. Acupuncture consists of inserting hair thin needles through specific spots in the skin called acupuncture points. These specific spots of insertion are over neuroreceptors in underlying muscles. These needles are inserted along meridian points throughout the body; There are hundreds of these meridians, all serving different purposes. "Evidence proves that needling simulates peripheral nerves in the muscles which send messages to the brain to release endorphins (morphine- like peptides in the brain). These natural chemicals then block the sending of painful messages from the brain." (Acupuncture-Microsoft Network Nov. 30, 1996). Acupuncture needles are typically inserted 1/10 to 4/10 on an inch deep. Although some procedures require needles to be inserted as deep as 10 inches. Acupuncture points are then stimulated by various forms of needle stimulation. Acupuncture is an incredibly effective form of medicine; This essay will present details explaining some of the uses of acupuncture. Acupuncture; the insertion of needles into the body through specific spots, over neurorecepters. These needles are then stimulated by either: rotation, heat, or by a weak electrical current. Acupuncture is a medical technique used primarily as a relief of pain, but is known to cure disease, as well as improve general health. "The theory suggest that acupuncture blocks the transmission of pain impulses from parts of the body to the central nervous system." (Compton's interactive encyclopedia). Three main sites have been found for endorphin acupuncture analgesia. This type of acupuncture blocks the sending of pain messages from the brain. The pituitary gland being one; this gland, when stimulated by needles, releases endorphin. The second site are the periaquaductal gray neurons in the mid brain which release endorphins when stimulated. The third, el... ...les must be stimulated. The stimulation is what causes acupuncture to be so effective. There are several ways in which stimulation is reached: One being, a gentle twirling motion. The physician, by use of his/her fingers gently rotates the needles. Second, there is heat stimulation, the physician heats the needle with a cigar looking tool designed specifically for acupuncture. Third, electrical stimulation; the physician agitates the needles with a low powered 2 hz electrical current. The physician connects the needles to a low output electrical stimulation machine. Stimulation is key to the success of acupuncture. Acupuncture, a medical technique originating in the Orient, more than four-thousand years ago. Used primarily for reduction of pain, but to cure some disease, as well as improvement of general health. The most spectacular reason for acupuncture's success is: Stimulation of needles by the acupuncturist. Stimulation of the meridians; the rivers of energy throughout our bodies. These rivers get stopped up from time to time, acupuncture is the key to clearing the stop... Acupuncture a method of encouraging the body to promote natural healing and to improve bodily functions.